Refund Policy

At Zebaish Collection Jewellery and Boutique Brand, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a 7-day refund policy subject to the terms and conditions outlined below.

1. Eligibility for Refund

  • Items must be returned within 7 days of purchase.

  • Products must be unused, unworn, and in their original packaging with all tags attached.

  • Proof of purchase is required to process a refund.

  • Customized or personalized items are not eligible for a refund.

  • Sale or discounted items are non-refundable unless defective.

2. Refund Process

  • To initiate a refund, contact our customer service team at zebaishcollection180@gmail.com or call our helpline at 03061058436.

  • Once your return is approved, you will receive instructions on how to return the item.

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • After receiving and inspecting the item, we will process the refund to the original payment method within 7-10 business days.

3. Non-Refundable Items

  • Items that have been used, washed, or altered.

  • Products without original packaging and tags.

  • Gift cards and promotional items.

4. Contact Information

For any refund-related inquiries, please reach out to us:

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By shopping with Zebaish Collection, you agree to our refund policy. We appreciate your trust in us and look forward to serving you again.